We run things pretty relaxed at Heeling Sole, but appointment punctuality is important for the scheduling of our day. If it is your first appointment with us, there will be a little bit of paperwork for you to complete. A Daily Health Report form will be filled out at subsequent visits as a way of tracking your progress. Please arrive 15-20 minutes early for your first appointment, and 5 minutes early on following visits, to allow stress-free check-in, and time to work on your health intake form.
Your appointment is reserved for you, and only you. Arriving late will possibly interfere with your treatment time. If we can accommodate a few minutes here and there, we will do the best we can to give you the full length of your scheduled massage. However, so that the next guest will not be delayed, and so that our massage therapists can have time between sessions to eat, rest, and recenter, we cannot cut into someone else’s time by extending yours.
If you are running late, no worries – just let us know. If we notice you are running late and haven’t heard from you – we usually call you about 15 minutes into the session. We will make the most of our time together as scheduled!
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