Mission Statement
As the first barefoot massage focused multi-therapist clinic, internship and training center in the nation, Heeling Sole aims to be the source for safe, high-quality Barefoot Massage Therapy training and therapeutic massage services, while serving as the hub for public and professional education in the growing field of Barefoot Massage. I pride myself on excellent ongoing training from massage industry leaders, and I am excited to provide such effective barefoot massage therapy to my clients all day, every day. Jeni Spring is the “Heeling Sole”, but the business itself will also serve as an incubator space that nurtures the growth and experience levels for other barefoot massage therapists to thrive.
Click the pic to meet the Heeling Sole Team
Established in 2003 near Seattle, in San Antonio since 2007.
FAQs
If you need to reschedule for whatever reason, and especially if you are not feeling well, we understand and request for you to call or text us at 210.560.1992 as soon as possible to reschedule.
24 hours advanced notice is required. Appointments cancelled within 24 hours of the appointment start time will be charged 50%.
Shortening your appointment on the same day does count as a late cancellation. For example, your massage is reserved for 90 minutes, and when you arrive at the office you realize that you need to shorten it to 60 minutes to leave early, then 50% of that difference will be charged, unless waived by the LMT.
No-Show appointments are charged 100%
If you miss your appointment with no notification to us, any prepaid sessions/gift cards will be absorbed by Heeling Sole, or your card on file will be charged the full price of the massage scheduled.
Massage/bodywork is not appropriate care for infectious or contagious illness. Please cancel your appointment as soon as you are aware of an infectious or contagious condition.
Got Covid? If you are showing Covid19 symptoms even just an hour before your session, PLEASE let us know and reschedule for after you receive a negative COVID19 test and have completed the CDC-recommended isolation wait time. We will waive cancellation fees if you can show a positive PCR test within 3 days of the original appointment time.
A quick call or text to Heeling Sole’s office at 210-560-1992 is preferred for notice, leave a voicemail if I don’t answer. Contacting the staff directly on their personal phones/emails/social media is not acceptable forms of contact for Heeling Sole’s policies.
Your information is not shared, it is secure within our private system.
If it is your first appointment with us, there may be a little bit of paperwork for you to complete, and a postural alignment assessment. Please arrive 10 minutes early for your first appointment, and no more than 5 minutes early on following visits, to allow stress-free check-in.
Your appointment is reserved for you, and only you. Arriving late will possibly interfere with your treatment time. If we can accommodate a few minutes here and there, we will do the best we can to give you the full length of your scheduled massage. However, so that the next guest will not be delayed, and so that our massage therapists can have time between sessions to eat, rest, and recenter, we cannot cut into someone else’s time by extending yours.
Due to safety considerations and very limited lobby space, children (anyone under the age of 18) are not permitted in the office. We request that you make arrangement for childcare during your appointment. We love kids, but as a busy clinic, we cannot provide childcare while you receive your services.
To receive a session at Heeling Sole, you must be at least 18 years of age and weigh over 130 pounds. Texas state massage law dictates that minors may receive massage therapy with the guardians consent and they also state that the parent/guardian be in the same room during the session, however, we chose not to work on anyone under the age of 18. This gravity assisted deep tissue massage can be too aggressive for smaller framed humans who are still growing. Due to the fact that our massage therapists are at times 2-4 feet off the ground working hard to balance and focus, we choose not to allow a second person in the massage room, as it can be a distraction and a safety concern to all parties involved in the massage.
Unattended children will be fed to the Sasquatch, ha!
Your first visit is always the hardest, as we figure each other out! We’ll have you complete a health intake form – this is available as an online form usually filled out as you are scheduling your 1st appointment, but is always also sent with your appointment reminder and conformations. Keep this updated for a great appointment!
Recurring visits entail a brief check up for paperwork and progress sake. After a thorough health intake with your massage therapist, we will be able to best suit the needs of your session for the day. Knowing a history of your aches, pains, diagnosed conditions, past surgeries, trauma, medications, etc. gives us a safe point of reference to start from. Please read this page on our website regarding if Barefoot Massage is right for you at this time.
We’ll leave the massage room to give you time to undress and settle in beneath the sheets on our deluxe w-i-d-e, padded and warm massage table. If you are receiving an Ashiatsu massage, it is imperative that you undress completely – besides wearing a face mask. Yes, I said it, there’s not much “undressing to your comfort level” here at Heeling Sole. We need to work directly with the tissue in your booty, legs and your feet, so please, remove your undies and socks as well as all the usual clothing, and we PROMISE that we will keep you covered where it counts with a sheet. Professional draping is required by the state of Texas except with written permission – and we at Heeling Sole never work without draping, even if you want us to. This is a professional massage therapy session, and exposed nudity is NOT our thing. We haven’t ever, and don’t need to see that side of you! Underwear is almost an insult to us. For some reason we have no issues pushing through your lovely skin to engage the muscles, but we do get weirded out when our toes get tangled in underwear or when we simply have to step on your skivvies. It becomes a safety issue, and honestly does remove some beneficial work from the massage if we have to skip an area or work through fabric, rather than glide and slide through the skin. HOWEVER if you are receiving just an Ashi-Thai, Fijian, Shiatsu, Thai, or Rossiter stretching session, not blended with Ashiatsu, please wear flexible clothing – like what you would wear to work out in. We don’t mind stepping on normal clothes.
While you undress, we’ll clean, sanitize and warm our feet, and start the session as soon as we return to the room.
You are in control of your massage, and we need you to give instant feedback on the pressure level – we are looking for no deeper than the “hurts so good level”, and your comfort is always most important to us. We want almost a play-by-play from the horse’s mouth as we get to know your muscles and your bodies response to our work. Let us know if it needs to be lighter, deeper, a hair to the left, etc, and we’ll adjust right away! Your feedback does NOT hurt our feelings, it’s encouragement for us to give you the best massage possible that day.
Although we love to hear your stories, besides getting instant-feedback on the techniques and pressure we use, we prefer the sounds of your snooze. We are ninja’s, and we don’t mind working in stealth mode – especially since COVID-19 can be transmitted while talking within close quarters of each other, and because talking can heat up and moisten your mask, we’re cool with everyone limiting conversation as much as possible. (Just don’t forget to speak up when pressure needs adjustments!)
Your job during the massage is to focus on your breathing, be heavy, and physically melt into the table. If we try to move your limbs, don’t help. It’s actually better if you are dead weight. So think ~heavy~, be a bag of bones on our table, and we’ll position, stretch or place your limbs exactly where is best for the moment, or if we need you to help, we’ll definitely let you know!
Sessions will incorporate as much “massage time” as possible, however, your session may require 5 minutes of pre-session interviewing, post-session follow-up and/or self-care suggestions to better enhance your massage experience. We’ll take the massage right up to the last minute possible, and will let you know when the session is over, so don’t worry about the time.
You can choose to end the massage at any time during the session if it’s not your thing – but we bet you’ll be more likely to want to lengthen the session!
Jeni is not the best barefoot massage therapist of all the land. She’s just the busiest, and one of the longest running pro’s in the biz. Her prices are set higher to reflect her experience as well as the rareness of her free time. While running Heeling Sole, teaching FasciAshi across the nation, and running the Center for Barefoot Massage, that only leaves limited hours of available massage time each week for appointments. Some weeks more, some weeks less. Clients are scheduled on a limited basis with the understanding that they could be canceled due to her teaching schedule.
If you are planning to receive a Thai, Shiatsu, Fijian, Ashi-Thai or Rossiter (passive yoga/ facilitated stretching) session, please wear or bring comfortable, flexible attire so that we can stretch you in all directions. We do have loose-fitting comfy clothes on hand for you to borrow if needed!
Structural Integration and Ashiatsu barefoot massage sessions are best received when the client undresses completely. You may undress to your comfort level, but remember, less is more, so that we can fluidly glide from head to toe without getting caught on fabric, and to avoid staining your clothes with our oil and creme. You will always be safely and warmly covered by a sheet with only the area being worked uncovered – never inappropriately exposed.
Offers and discounts cannot be combined
Gift Certificates / Gift Cards purchased for flat dollar amounts do not expire, but the balance does automatically depreciate by 5% on the day after its year anniversary if the gift card maintains an unused balance. We recommend that you use your gift card ASAP!
Gift Cards purchased for specific services DO expire within a year (and some seasonal mega-offers expire within 6 months) – we request that you redeem your services within 6 months of the purchase date.
Heeling Sole discontinued selling NEW Gift Cards as of 2021. We will not be offering gift cards moving forward – most of the time they never get used, or they are reluctantly used by someone who doesn’t really want or like this kind of massage, and that is a total drag, so we’re just not gonna do it anymore!
We are not responsible for lost/stolen gift cards. Lost gift cards cannot always be tracked without the gift card number from the back of the card, your purchase receipt, or the email confirmation. Please do not lose this information so that you do not lose access to the funds on the gift card!
Massage Packages are only ~occasionally~ offered on the Solstices and Equinoxes, or during special promotional events when necessary, if the mood strikes Jeni to offer such a rad deal. These pre-paid packs of massages expire 6 months from purchase date, can be shared with others or split onto gift cards, but cannot be combined with any other offer. Any unused sessions after 6 months are forfeit.
All sales (gift certificates, series packages, prepaid massage, classes, and/or any services offered) are final and non-refundable. However, they are transferable and may be gifted to another person for any reason.
The Massage Therapists at Heeling Sole are licensed and highly trained professionals in the field of therapeutic massage, and have training and certification in FasciAshi, Fijian, Ashiatsu, Ashi-Thai, Thai, Rossiter, Stretch Therapy, Structural Integration, Myoskeletal Alignment Techniques, Myofascial Release, Breema, and other approaches to bodywork. We hold ourselves to a high level of ethical and professional standards in line with the American Massage Therapy Association and the Associated Massage & Bodywork Professionals organizations, as well as the National Certification Board of Therapeutic Massage and Bodywork. We adhere to both Texas and Washington State massage laws. Draping is always required, confidentiality is always maintained, and therapeutic, relaxing massages are provided by amazing licensed massage therapists.
Although it rarely happens, this next part needs to be said to protect our therapists from harm: we have a strict policy regarding the mutual professionalism and level of respect maintained here at Heeling Sole. Any inappropriate requests, behaviors or actions during the massage will result in a termination of the session, and your account will be charged the full amount of the session.
Heeling Sole reserves the right to refuse service to anyone, be it for reasons of personal safety, issues of health or hygiene, or for requests that are outside of a Massage Therapists scope of practice.
http://respectmassage.com/
Your rights as a client are just as important. We want you to feel safe during your massage. Please let us know immediately if we need to adjust the placement and positioning of our sheets and blankets to keep you covered. We can change the temperature, the fans, the music, our pressure, as well as anything about our approach and our touch. Our Sasquatches are open to instant feedback so they can create the perfect space for you and your massage. You may always speak with our front desk staff, as Jeni empowers them with the management of the office, or you can email any of your concerns to Jeni@HeelingSole.com.